1. IDENTIFICATION

In compliance with Article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSIC E), the identification details of the company are as follows:

• Corporate Name: Zem Wellness Clinic, S.L.
• Tax Identification Number: B-54962618. Mercantile Registry of Málaga, Volume 5686, Sheet MA-142848, Page 77, Entry 5.
• Registered Office: Avda. Sorolla 7, 29630 Torremolinos.
• Treatment Address: Calle de Suecia s/n, Urbanización Altea Hills – Altea – 03599 – Alicante – Spain.
• Phone: (+34) 96 688 88 00.
• Contact email: info@zemaltea.com.

2. USERS AND USE OF THE PORTAL

USER refers to anyone who accesses the website, whether or not they use the content or information available on it. The USER expressly declares and accepts that access to the website implies, in its entirety, the unequivocal commitment to comply with each and every one of the general conditions of access and use of any of the contents provided and/or offered by the website.

In any case, if the USER does not understand or accept the full or partial compliance of the aforementioned general conditions, they should not access or use the website and/or the contents provided and/or offered through it. Therefore, the User should read carefully this Legal Notice and Privacy Policy whenever they intend to use the website, as they may be subject to modifications. In case of any doubts regarding the reading of the Legal Notice and Privacy Policy, please contact the website owner at the address provided above.

3. OBJECT

Zem Wellness Clinic, S.L. (“CLIENT”) (ZEM) (hereinafter, the provider), responsible for the website, provides this document to comply with the obligations set forth in Law 34/2002, on Information Society Services and Electronic Commerce (LSSI-CE), and to inform all users of the website regarding the conditions of use of the website.

Anyone accessing this website assumes the role of a user, committing to comply with and strictly observe the provisions set forth here, as well as any other applicable legal provision. The provider reserves the right to modify any information that may appear on the website without the obligation to give prior notice or inform users about these changes, understanding that publication on the website of the provider is sufficient.

4. Responsibility

The provider disclaims any responsibility for the information published on its website, as long as this information has been manipulated or introduced by a third party unrelated to the provider.

The provider’s website may use cookies (small information files sent by the server to the user’s computer) to perform certain functions considered essential for the proper functioning and display of the site. The cookies used on the website are temporary, with the sole purpose of making further transmission more efficient, and disappear shortly after the user session ends. In no case will cookies be used to collect personal information.

From the customer’s website, it is possible to redirect to third-party website contents. Since the provider cannot always control the contents introduced by third parties on their websites, it does not assume any responsibility for such contents. In any case, the provider states that it will immediately remove any content that may contravene national or international law, morality, or public order, proceeding to remove the redirection to such a website and informing the competent authorities about the content in question.

The provider is not responsible for information and content stored, including but not limited to, forums, chats, blog generators, comments, social networks, or any other means that allows third parties to independently publish content on the provider’s website. However, in compliance with Articles 11 and 16 of the LSSI-CE, the provider makes itself available to all users, authorities, and security forces, actively cooperating in the removal or blocking of any content that could affect or contravene national or international legislation, third-party rights, or morality and public order. If the user believes there is content on the website that may fall under this classification, they are requested to notify the website administrator immediately.

This website has been reviewed and tested to function correctly. In principle, it can be guaranteed to work properly 365 days a year, 24 hours a day. However, the provider does not rule out the possibility of programming errors, or that force majeure events, natural disasters, strikes, or similar circumstances could make access to the website impossible.

5. Intellectual and Industrial Property

The website, including but not limited to its programming, editing, compilation, and other elements necessary for its functioning, designs, logos, text, and/or graphics, are the property of the provider or, where applicable, it has a license or explicit authorization from the authors. All contents of the website are duly protected by intellectual and industrial property regulations and are registered in the corresponding public registers.

Regardless of the purpose for which they were intended, total or partial reproduction, use, exploitation, distribution, and commercialization, requires prior written authorization from the provider. Any unauthorized use by the provider will be considered a serious infringement of the intellectual or industrial property rights of the author.

The designs, logos, text, and/or graphics from third parties that may appear on the website belong to their respective owners, who are responsible for any possible disputes that may arise regarding them. In any case, the provider has prior and express authorization from them.

The provider does not expressly authorize third parties to redirect directly to specific contents of the website, which must always redirect to the provider’s main website.

The provider acknowledges the corresponding intellectual and industrial property rights of the owners, with the mere mention or appearance on the website not implying the existence of any rights or responsibility of the provider over them, nor any endorsement, sponsorship, or recommendation by the provider.

6. Cookie Policy

We use cookies solely for the transmission, storage, and optimization of our content on the network. This service may place a cookie in your browser to help provide its services.

Additionally, the content management platform uses different types of functional cookies to ensure that our website displays correctly, including those associated with font libraries. However, we make every effort to serve all digital assets from our own managed servers (including third-party font libraries).

We have disabled all analytical cookies automatically set by third-party plugins.

7. Sharing Content on Social Media

The content of our website may be shared on social media via the Share button. All sharing buttons are integrated using simple links instead of social plugins developed by social network providers. This ensures that your data is not automatically transmitted to the social network servers when you access our website. Moreover, when you share content from our website, we only transmit the necessary information to share the corresponding content to the social network. In this context, we do not transfer personal data.

Additionally, there are simple links to our websites on social media. If you access a link to our website from a social network, or if you enter the network to share content from our website, your data will be processed by the respective social network provider. For more information on the collection, processing, and use of data by the social network provider, as well as on the rights and privacy protection options, please refer to the Privacy Policy provided by the respective provider.

8. Personal Data Protection

The provider is deeply committed to complying with Spanish data protection regulations and the REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND COUNCIL of April 27, 2016, Organic Law 3/2018, of December 5, on Personal Data Protection and the Guarantee of Digital Rights, and ensures full compliance with the obligations established.

The provider makes an informative clause available to users, informing them when they provide their personal data.

When personal data is collected through http://www.zemaltea.com/, the user is solely responsible for completing the forms with false, inaccurate, incomplete, or outdated data, being clearly and unequivocally informed that the personal data provided will be processed for the purpose of sending advertising related to our products and services by any means (postal, email, or telephone) and inviting you to events organized by the company. The data provided will be kept until the user requests the cessation of activity. The data will not be transferred to third parties except where there is a legal obligation. You have the right to obtain confirmation as to whether ZEM is processing your personal data, and you have the right to access your personal data, rectify inaccurate data, or request its deletion when the data is no longer needed for the purposes for which it was collected.

Right to complain to a supervisory authority: You may file a complaint regarding data protection with the competent supervisory authority. To do so, contact the data protection authority of your place of residence or the data protection authority of our jurisdiction (listed below): Spanish Agency for Data Protection (AEPD): www.agpd.es.

9. Applicable Legislation

These Terms and/or General Conditions of Contract are governed by Spanish legislation.

Additionally, Users expressly accept that the resolution of any dispute that may arise regarding its validity, execution, compliance, or resolution, total or partial, is submitted, with express renunciation of any other jurisdiction that may correspond, to the competent Courts and Tribunals of Málaga.